Doshi is a financial education app designed to help users learn more about personal finance and make informed decisions. 💸
I was tasked with conducting user research, re-designing the flow of the onboarding and learning experience, and introducing social media marketing to promote the application within different institutions.
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Onboarding
I was tasked with improving the onboarding flow of the app to better cater to new users, and
improve key metrics such as 30-day retention, daily engagement and ultimately conversion rate.
The focus of the re-design was to personalise the experience by building a profile of the user's financial situation,
subsequently providing them with a clear path of improvement without feeling overwhelming,
an easy pitfall of financial apps.
Marketing
On top of the re-design, I was also tasked with introducing social media marketing to promote Doshi's learning experience
being embedded into the Lloyds app for millions of students.
Using my production and social media experience, I was able to pitch and creatively produce a campaign targetting
the 16-25 demographic within the UK.
This involved over 20 different ad formats strategically implemented across Instagram and Google, as well as a unique
Underground Money video series for TikTok which I wrote, hosted and edited.